Authenticator stuck in loop. Deleted Authenticator.
Authenticator stuck in loop I have email thru office 365. HOWEVER, the sign on for the Authenticator app is ALSO saying I need to approve the sign on in the app. Reset my computer. When I'm prompted for an authentication code, I'm unable to because it's not in my authenticator. I can't sign in because my account says it need me to approve the sign on in the Authenticator app. I'm trying to log into my work OneDrive account (new computer), it wants me to verify with authenticator. Here is a similar thread from that forum for your reference. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. e. But when I go to actually sign back into my work email, I get prompted to restart this whole process over. Honestly I came here for advice about it but never found any, all I did was go to sleep and it worked the next day. and everything is stuck in a loop. If the password is correct it returns me to the first login page. to finish the sign-in process it asks me to approve the access in my Microsoft authenticator app. Stuck in an Microsoft Authenticator App loop when trying to login to a new device with the same mail id So i recently moved to an ios device from an android, and i was trying to login to microsoft autheticator through my school mail id. 1+00:00. I no longer have the old iPhone. However, every time I try to set it up I get stuck in a loop where I'm redirected to authenticator for verification and then told to open the app to authenticate while I'm already in the app. When prompted for authenticator code, I selected "authenticator not available. Dear Bacchinif,. Now when I tried again it’s asking me to authenticate using the app. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. NET-Api(API 1) via Angular 8. Aug 19, 2022. For original post，you may refer to ：Stuck in a Microsoft authenticator loop - Microsoft Community . Use a verification code from my mobile app - This the same thing as the previous option . Approve a request on my Microsoft Authenticator app. Authenticator stuck in a loop. I cannot seem to talk to a person, and support wants me to sign in, which I cannot do. I'm trying to access an old ASP. If I go to my account, I can't click 'security info' to change/remove the authenticator (which currently isn't working) and reset it, because when I click security info it In your case, you're probably stuck with contacting Microsoft for support unless you can get in through a csp/licensing provider. or to log in to my account on teh authenticator app which prompts me to again approve the request in authenticator app. Stuck in Microsoft Authenticator loop Administrator 365 why is there no other option in microsoft 365 login authentication, in the following image there are only two options that both force me to use microsoft authenticator. They all show the same behavior and get stuck after choosing security key as MFA method. Stuck in authenticator loop . 347+00:00. Microsoft Authenticator. I am the admin for our Microsoft setup. We got your concern about getting stuck in the Microsoft Authenticator look app, as you’ve tried to update the alternate email address in your account. I understand that there is currently a problem with Microsoft Authenticator. Microsoft just enabled Security Defaults for us, which enabled Multi Factor Authentication. I went through teams. So I just got an iPhone because my old Samsung broke. The loop is basically: Login page where you fill in e-mail along with a box saying "an account was found you can use here" (translation might not be exact) With my own account I used to log in the previous loop. I have tried to contact an agent for help however instead of ‘chat with a support agent in your web browser’ the option comes up as ‘reset your password’ and then I end up back in the loop of not being able to reset my password because I can’t get into the Authenticator app! Why is this so difficult. Use a verification code from my mobile app. I have gone through the whole ID verification thing and got an email with a code. Viewed 4k times 3 . I’m desperately trying to log into my account. I Authenticator app puts me in a loop requesting to re-enable phone sign-in Something changed with my account and I can't get into my outlook or xbox. Also, CG did not ask for a SMS backup option so I can’t get a code I recently got a new iPhone and want to use outlook for student emails which requires verification through the Microsoft authenticator app. 58), I get stuck in an authentication loop. Expand My Authenticator recently stopped working properly. Now I wanted to upgrade her account to a purchased MS Teams Essentials and am stuck in a death loop with the MS I am stuck in an infinite loop with Microsoft Authenticator verification. We understand that you are having issues with signing in to your university account wherein you are experiencing a loop on the Microsoft Authenticator app. It worked perfectly on my old iPhone. Was using the native Authenticator app and they discontinued it so I can’t get a code. Its a never ending loop and a terrible system. Microsoft Authenticator Loop Status: Open Once I fixed it I removed the Authenticator and was able to log into my email no problem without it asking to Authenticate. I can't tell if this is a serious design flaw or I'm messed something up but it However, recently it is not working. . As I have a new phone now I am unable to properly set up Authenticator and receive The person there sent me an email and instructed me to contact SSA, telling them I was stuck in a login loop between Login. To bypass login loop you must use a phone number that has never been linked to an ow2 account. But I haven’t been able to find a way to use the backup codes until your suggestion. Luckily I recovered my account recently. com > Security Info > Add sign-in method > Authenticator App and complete the steps using the provided QR code in order to add your account. I try to sign into the battle. I got a new phone, redownloaded Microsoft Authenticator, went to sign in, and then the app asks me to use the Authenticator App to sign in to the Authenticator app. Stuck in an authenticator loop My authenticater app is no longer working. g. I can login to outlook and check my e-mails on a work PC, but I can't change the security settings. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. We greatly I was stuck in this situation since last year when my phone was broken and missing my google authenticator app. Common questions about the Microsoft Authenticator app - Microsoft Support. B. Once upon a time it was there, but after my Thinking there was no work around and that I would never get my mobile Authenticator to work, Something special happened, It finally worked! So do like everyone says delete the app, reinstall, clear the data/cache! Mobile Auth Setting up loop, Simple fix! Authenticator Mobile Feedback Discussion. After passing the credentials for signing in screen goes all white. I am stuck in a loop of trying to login to my email and microsoft authenticator requesting a code. One suggestion offered by a helpful google search was "try turning off two step authentication As you can imagine it is very frustrating as I am stuck within a loop. Hi Jonathan Guerrier, Thank you for posting in the Microsoft Community. Meanwhile, on my phone, Authenticator isn't set up. I’m effectively stuck in a I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. They both receive the notification, so when my phone is in the loop, on the tablet you can authenticate adequately. I use the Authenticator app but recently the app states that I need to re When I tap the option to use Windows Hello/Security Key the Outlook App seems to be stuck in a loop and nothing happens. For some reason, MS has been adding this in on its own :(4. I'm experiencing Extreme frustration adding my Microsoft Workplace account to Microsoft Authenticator. I've tried deleting the app and reinstalling and it doesn't help; it's still doing the same thing. 2022-09-06T20:47:59. conf. Removed the two-step authenticator from my Microsoft Account I bought a new phone and need to setup the authenticator app. Stuck in a Loop in Microsoft Authenticator Hi, I recently headed into my outlook account security settings and was asked to verify myself with my Microsoft Authenticator app. Reset my phone. It's like the app is stuck in a sign in loop. Follow the prompts to Stuck in Authenticator 2fa Loop. I have a totally infuriating problem which is that when I log in to my Office 365 account on my Mac, using the outlook client (16. My suspicion is the issue is linked to MS authenticator registration campaign and security defaults conflicting. Users call about stuck in a registration loop with MFA. For the best help experience, sign in to your Google account. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am currently trying to log in from. When Authenticator pops Hello. I have a login and password but every time I try to login it asks me to use the MS Authenticator app which does NOT provide any numbers. If your account is Microsoft 365 Work/school account, it is recommended to contact your admin and ask them to reset the authentication method for your account. Question Hello all, really hoping someone might have some insight for me here. I've been trying this for days, and every time it ends up the same way: Enter my username Based on your description, you are stuck in a loop with the Microsoft Authenticator app when trying to access the your school account . My computer died a few days ago and I got a new laptop. Emma Robinson 5 Reputation points. But the Authenticator app is not giving us a code to verify. Be sure the authenticator app is not in the none-usable methods category. when I tried to add my account back to MS Authenticator, it asks the same - i. This happened after I switched to a new phone. However, since your issue concern is relevant with Microsoft Authenticator and Sounds like the loop I was stuck in. Now my Microsoft Authenticator is stuck in a loop and I am unable to receive codes to log into my school account. I’m trying to add my edu account back into Authenticator. First requesting I download the authenticator ap "Action Required Your organization requires additional security information. Prompted for two options: 'Approve a request on my Microsoft Authenticator app', and 'Use a verification code'. I just bought a new phone, so I haven't added my account to the app yet. I understand your concern but since it’s related to Microsoft Partner authenticator issue, I would like to suggest you post your concern in the related community Microsoft Partner Community, to make sure you get the detailed help from the experts. It seems to get stuck in this loop when trying to make the account passwordless. while when trying to login in the microsoft authenticator mobile app, I am asked to verify authentification again. The app was fine earlier this week, now it's a I seem to be stuck in a verification loop when using the Authenticator App. Yosef Kalish 6 Reputation points. For others though it is a real pain in the arse. Thank you for the posting into the forum community. Stuck in 2FA login loop . So I'm stuck in this loop: I can't sign in to my account without the Authenticator app, and I can't add my account to the Authenticator app without using the Authenticator app. 3. We are glad to assist! Based on your description regarding "Microsoft Authenticator / Stuck-in-the-Loop". Can't get support via phone number or email. The only other verification options us the Authenticator App as well so I can't use the 2FA for my MS Authenticator death loop Hi, My wife uses her email address at Microsoft in a private and a business context. In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. Good day! Thank you for posting to Microsoft Community. Unfortunately I did not enable 1Cloud backup so recovery of my account is not an option. I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. ive tried a new number and no number at all and im stuck in a log in loop after the merge the authenticator on my phone pops up, but before I can approve it, the battle. On my new phone, I have tried: Signing into Authenticator App - every option leads me back to requiring a code from the Authenticator App (constant loop) Removing the account from my authenticator app and adding it again - repeats the same Authenticator Loop and Instant MFA Denial Greetings. gov and SSA. Prompted to enter a code with the message: 'Enter the code displayed in the Microsoft Authenticator app on your you are asked for the code even on the authenticator itself when adding the account and you are stuck in the MS authenticator loop of deathCheck my JDM chann Google 2-Step account Verification - endless loop I removed Google maps from my phone and it somehow logged me out of all my other Google stuff (gmail, gvoiceetc) . I go onto authenticator and try to add my account however once i have added my email and password it takes me to the authenticator screen and tells There is an option: 'I can't use my MS Authenticator app right now. I didn't think it would be a big deal, but now I can't log into anything. Support I think my problem is I got a new phone and my google Authenticator doesn’t translate over from old phone in the move to new phone. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on Stuck in an authenticator loop I upgraded my phone and forgot to back up my Authenticator. I log in, verify via the Microsoft Authenticator app, then Microsoft Authenticator Endless Loop Hello, I’m running into a problem with Microsoft Authenticator and my Microsoft business account. gov and disconnect your SSA account Thanks for contributing an answer to Stack Overflow! Please be sure to answer the question. Firstly, let me clarify that the following question is not a personal one but a business one. Teams and Mobile Authenticator) and the corresponding web versions with Chrome and Firefox. I tap "New account" and enter my credentials and now I'm asked to enter the number shown in the Authenticator app. I press the link that I don’t have use of the app and it sends me right back to the same page asking for the code from Authenticator. Modified 2 years, defaults as 'yes' on your tenant or alternatively you can use Azure AD Multi-Factor Authentication using the Microsoft Authenticator app using notifications. For the ones who are stuck in the loop and cant access security info. When I tap on that, I get two other options: both of which require the Authenticator app. The account was working fie, I was able to access email using outlook app, and teams. Suspect it is due to the policy has turned off for authenticator requirement but my Admin account has authenticator registered previously, while Azure still require admin account to sign in via authenticator which results in a bug. I’ve attached screenshots showing the issue—each time I try to sign in, it eventually loops back to asking for a code. While logging in, it goes till the point of asking password, after entering password, it just loads for a second and goes back to asking password, and this happens infinitely. If so, you can make these the default and remove the authenticator app. I tried to log into my uni account which is outlook and requires an Authenticator Coins 0 coins We have few cases now wherein when a user logs in to Office 365 web portal (or any web version of Office 365 apps) the user gets stuck in an authentication loop. However, this is highly not recommended. The login pop up window keeps on Stuck in a authenticator app loop I just got a job and they gave me an outlook email to sign into, i signed in and downloaded the authenticator app. Hi, I used to have an MS Authenticator working on my Android phone and due to issue I have been asked to uninstall and reinstall MS authenticator. Reset password to back up email successfullythen it sends me to the authenticator app for 2-factor and doesn't work!! I keep getting billed. I just really wanna play wow. Stuck in a loop and can't get out of it . I am trying to set up my work email. When I try to log into my work email, it says I need to use Authenticator to authenticate. I have two-factor authentication setup instead of a password, using an alternate email address and the Authenticator app as my method to login. Any help would be greatly appreciated. I go into Entra, clear all sessions and all authentication methods. My old iPhone was set up so Microsoft Authenticator is backed up into iCloud. This thread is locked. Stuck in loop telling me to download Authenticator and then says it doesn’t recognize my email account! However, you can still use Authenticator on your iMac through Safari. Miller Herman 0 Reputation points. Secondly, Use a Different In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. There is no other means of authenticating set up for this Microsoft account. I deleted MS Authenticator from my phone as it wasn't working, I also removed one account. Could someone advise on how to reset the Authenticator app or regain access to my account without the old device? My Authenticator recently stopped working properly. Hello I am trying to access microsoft admin for my team to manager users and it is . I have deleted the app, cleared my cache and cookies and tried 2. Matthasaqq 251 Reputation points. 0 votes Report a concern. If this happens to you, I'll suggest you login to Login. The work email address is greyed out in the app. BUG Hi From the past few days, I just cannot log into an account in Microsoft Edge. Check if you can change your verification method from Authenticator app to mobile phone number or text message. Every morning MS Teams application on my iPhone (iOS 15. At initial stage, I have tried to find information article about Frequently asked questions (FAQ) about the Microsoft Authenticator app, if it can provide any suitable information. I am a one-man show, so there is just the one real user and it is the admin for the account. You can ask your questions If you are adding a work or school account for two-step verification, you can also visit mysignins. I can't work because all my passwords are locked. Microsoft Authenticator / Stuck-in-the-Loop . 947+00:00. I feel stuck in a loop with no way to escape it. Copper Contributor. net support Hi Philipp Censkowsky, Have a good day. After the change, it is asking me to authenticate thru authenticator app. Approve a request on my MS Authenticator app - This is a joke. Stuck in a loop with the Authenticator application I’m trying to add a work account but when I do I get a message asking for the authentication code in the app, which of cause I can’t as I'm trying to add it to the app. What is it about this specific account and directory that's not working? My Authenticator recently stopped working properly. We are sure that our experts from that team Authenticator Stuck in Loop. Experts in this category have extensive knowledge of the Multifactor Authentication and can Based on your description, Authenticator App is stuck on the loop it generates the code but there is nowhere to enter the code. You're not signed in to your Google account. Reply. it worked the first time but it randomly uninstalled itself, when i tried to log back into it it said i need to use the authenticator app to sign into the authenticator app. Well, there's an option "I can't use my Microsoft Authenticator app right now". Authenticator app stuck in an infinite loop I bought a new phone and need to setup the authenticator app. Thank you for your help so far. no Stuck in an Authenticator loop and no IT administrator to reset work account TFA I set up a nonprofit MS account for my organization (of which I'm the only employee) to get a copy of MS Word. Unable to login to my work account - Stuck in Authenticator loop Hello. it is a new phone so i download the Microsoft authenticator app and try to login. Chrissie1212. Thanks for your understanding and have a This help content & information General Help Center experience. Okay, I'll open up the Authenticator app. Clear search Stuck in loop of authenticator app I got kicked out of teams, now I can't sign back in. Because of CORS-Issues the access is handled via a proxy. js-File. 6 - When clicking on this option, there are 3 alternatives: A. The authentication prompt "approve/deny", when clicked approve and used my Android device pin to complete the "approval", the app is Stuck in an infinite loop. net app and it asks for the authenticator code. When trying to log in to his email, the log in process asks for the second verification from the Authenticator, but it doesn't give any options for the second verification. Deleted Authenticator. Tried CC cleaner to clean up registry and everything -- also keep in mind this is a fairly recent reinstall of windows. As per your mentioned description, I totally understand your concern and for that, as we have dedicated Microsoft This help content & information General Help Center experience. Regarding removing all authenticators, this may need to disable security defaults in Entra admin portal. Today I lost my entire day trying to figure this out. Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. I have the Microsoft authenticator app as two step verification for my school accounts (I have two--one work, one student), but I ended up getting a new phone. Ricky Hunter 10 Reputation points. Microsoft Authenticator is stuck in a loop I switched my Apple ID when I got a new phone because the old Apple ID was an email so old I no longer had access to it. Matthasaqq 261 Reputation points. Opened Teams and signed in. I tried different MS Apps for Android (e. Earlier it never asked when I login. Search. as it asks for a code from the same MS Authenticator Hi. We are both stuck in an endless loop of authentication. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to verify the account, which I obviously can't do. I've tried using the Authenticator app to approve the sign-in, it will loop that too. Long story short: I changed my phone and erased my data (hard reset) from that phone, however I probably didn't delete my Work / School Account from that phone and within the Authenticator App before doing that. When I contacted SSA again, they knew nothing about the website "loop", and had no one to provide technical support. Will try soon Login accounts are stuck in an endless loop I really don't understand why Microsoft always put heavy shackles on the login account? The name is to enhance the account security factor, but it actually brings more trouble to customers! I remember that when I logged in before, I was prompted to download the authenticator after entering my password Stuck in authenticator app sign in loop My Microsoft authenticator app tells me I have to "Sign in again to your account" because "Your information may have changed" (it hasn't a far as I know), and until I do so I "won't be able to approve future notifications". You can We have 2 options to resolve the issue. Restarted iPhone. Provide details and share your research! But avoid . I have recovery codes, but Meta won't let me use I enter my username and password, after which I'm asked to open the Authenticator app and enter the number shown. iPhone 12 to iPhone 14. We are glad to assist. But it's asking me for a code from the app in itself when im just trying to login to the app first. And when I do that, I am told to “Review terms” again. Stuck in authenticator signin loop I want to access my student portal but due to change of device I am unable to do the student microsoft account as it asks to enter the number in authenticator but I cant signin my account in the authenticator too,What to do? Since your query is regarding the Microsoft Authenticator app, we have a separate This is where the loop occurs It says approve sign request on Microsoft Authenticator app or receive a verification code but it sends the verification code to the authenticator app, so the loop continues I have done all these things you have said already yesterday with the same result I think this is because when I originally set up this 365 Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system. when I select "I can't use my Microsoft Authenticator app right now", it still asks me for a code like below. When I click "I *IMPORTANT* Steam Mobile Authenticator stuck in a loading loop. 2024-07-29T18:36:18. I have two-tier authentication with Google Authenticator, but Meta won't let me use that. All the alternative ways to log in that the log in process gives loop back into using the authenticator. Mobile has latest updates. Stuck in Authenticator 2fa Loop - Microsoft Q&A. As per your mentioned description, at once please kindly refer to this information article Frequently asked questions (FAQ) about the Microsoft Authenticator app, if it may provide some suitable troubleshooting information. Global administrator or Authentication Administrator role can delete the Microsoft Authenticator app for your account. I flagged it going forward and the method So the Authenticator is supposed to be in the battle. So when I try to log in to MA I am asked again for a code which i have to be able to log in to get. net, I am told to “Review terms”. Sorry for that our category may have limited resources on the Microsoft Authenticator related issues and questions. Ask Question Asked 2 years, 4 months ago. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned concern. I am the admin of the work/school account for Teams, and I am locked out now. I seem to be in a cycle of Authenticator hell. Authenticator app stuck in authentication loop? Katie 30 Reputation points. net login page refreshes itself. That would allow me to update settings with the Authenticator app. Facebook logged me out simultaneously on both my laptop and phone. This is costing so much time and IIS-Windows-Authentication stuck in an infinite loop. When I select “Can’t use Microsoft Authenticator app right now,” it still brings me back to the same loop. Dear Paul Holbrook, Greetings! Thank you for posting in Microsoft Community. I can login to the right account, but wrong directory, and vice versa. 2024-05-15T09:47:54. Asking for help, clarification, or responding to other answers. net app now right? I know there are issue with it but just want to see. I am the tech support guy for a small business of about 10 employees. A) Yup, definitely run through the steps in the above article. We know how important this is for you since you have an important information inside your university account. When I try to log into my work email, it says So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator. Matthasaqq 256 Reputation points. The Microsoft Authenticator APP worked normally, the only recent change was the Android 13 system update, I also recently returned from a trip to the US. to schwabbie. Authenticator Loop! I’ve been trying to login to my Teams account but once I input my username and password I’m automatically sent to my Authenticator app where I’m presented with a two digit code to put into the Authenticator app THAT I’M ALREADY ON! It’s very infuriating and I’ve been stuck in this loop for a while! I’ve already Authenticator app is stuck in a loop when trying to authenticate account I need to log into Teams for a work email account but by doing this i need an authenticator account in order to say its me. I used my phone number as one of my authentication options but it only gives me the authenticator app as my second option. Since here is the first post I found useful on Internet, I would like to share my Stuck in an Authenticator loop I have successfully gone through the process of downloading the Microsoft Authenticator app, adding my work email account, and scanning the QR code. viewing contact/profile information) When I log in to Azure with MFA, I get stuck in a login loop. I tried setting up the app in my First, try to uninstall and reinstall the Microsoft Authenticator app on your device. 5666667+00:00. Vasya Pupkin 0 Reputation points. approve the addition request. 1. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support The only difference is that I use LastPass authenticator, and everything is stuck in a loop. net app and to go there. We are having tons of problems. For some users, it works like a dream straight off the bat. Kindly check this thread Authenticator Stuck in Loop - Microsoft Q&A from Microsoft Authenticator forum, In the meantime, I would like to share some information with you, since we have dedicated support team for Microsoft Authenticator related query. Go back to it and ignore Meaning I have the authenticator on my phone and tablet installed and configured. Authenticator stuck in loop when trying to access work/school account. NOW - my school account doesn't work and IT doesn't know why, I can't add another account because I need authenticator to get into the account to add it to authenticator. Or perhaps the legacy 2fa conflicting with MS authenticator registration. Marvin Masson 21 Reputation points. In trying to set up the Authenticator App for this account, I’m being asked to enter a code, supposedly generated from the very same Authenticator App, which of course I’m not seeing. Im stuck in a microsoft authenticator loop I got a new phone. I got kicked out of teams, now I can't sign back in. Removed account, tried to add it back. Go to the Authenticator and it tells me that it is now in the battle. When I tried to login to my Teams, it asks me to provide approve on Authenticator or provide a security code. To log back in, it's challenging me with Dear Joel Gonzalez, Welcome to the Microsoft Support Community. SkraggleB-1683 April 23, 2021, 9:00pm 1. Alternatively, I can Stuck in a "Help us protect your account" page loop with enabled MFA. Essentially I am not using the Authenticator app, hope this helps someone. Stuck in a login loop in Microsoft Edge. Well after i did this, i was kind of in a loop because it was telling me to sign in with my mobile authenticator code, but it wasn't showing up at the bottom of I enter my password and it goes right back to the same screen again. Hi paulK47_980,. The number A few days ago one of the accounts (hosted on 365) ran into a sign-in loop; you need to log in, log in successfull, pop-over bar you need to log in. So we use Office 365. Essentially, authenticator is asking me to use Authenticator itself to enter authentication codes, which is not possible. Now I’m stuck in a loop where when I sign into the app it’s asks me to authenticate it’s me. Best regards. 5. but the situation has entered a dead loop because Authenticator requires a The associated Authenticator account was no longer producing verification numbers and now I'm stuck in the often reported loop, where to do anything I need Authenticator's verification numbers, but in order to log into the Authenticator account I need its own verification numbers and there's no way out of this recursive hell. After that, back to expired login, and after that, terms, login, terms, eternal loop. I use Microsoft Authenticator for work purposes. A user cant login into his account, he is stuck in authenticator loop. However, since Microsoft Authenticator was deleted, logging in to the administrator account now requires Microsoft Authenticator verification every time, and re-logging into the account through Microsoft Authenticator also requires I'm stuck in an endless loop that I can't figure out how to get out of. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am Why is MS Authenticator still stuck in a loop. 2023. Which obviously I can not do. I'm specifically having this problem with Microsoft Authenticator(Microsoft store, Xbox app, etc). My Authenticator recently stopped working properly. You can vote as helpful, but you cannot reply or subscribe to this thread. We are happy to assist you! Based on your post, it seems that you stuck in a loop where you are unable to log in because you need Microsoft Authenticator but can't add it to the app because the Authenticator app asking authentication code while using Authenticator app. I cannot get into my account to cancel an Azure billing subscription and am stuck in an Authenticator loop. Authenticator Stuck in Loop. microsoft. When I click “Agree”, I am told that “Your login session has expired” and need to login again. I’m completely locked out of this account on anything but this phone. 2022-09-21T18:31:46. Since you are unable to access your account, the best course of action is to contact your school's IT support team. not sure this is the case. My two options after saying I cant use the app is to use the app . This will reset the app's The problem is that when i try to buy the license, after typing the password it prompts me to approve using the microsoft authenticator app. 2022-11-02T22:38:47. Security defaults are on. Stuck in an "Can't access Authenticator" loop I have a Microsoft 365 Business Standard account for my business domain. I have the same question (33) Report abuse Report abuse. Ok, so yesterday, my mobile authenticator told me to reboot my device because i couldn't confirm trades, so i did. But it keeps asking me to get the code from the app. Afterward, the admin account was stuck in this infinite loop as attached. I wish I could handle your question, however, questions involving Authenticator are better suited to be posted in the Microsoft Authenticator - Microsoft Q&A, where more users discuss them. Harassment is any behavior intended to disturb or upset a person or group of people. None of the advertised account recovery methods work. Even when the app is open, nothing pops up. 2024-10-30T19:35:49. If you are unable to login to your Microsoft account or Microsoft Authenticator app, you may need to contact Microsoft support for assistance. Or repost your question in the Authenticator forum: microsoft-authenticator - Microsoft Q&A Hey everyone. Contacted the support and they told me they cant help me as its with Authenticator and not Microsoft Stuck in an infinite loop of needing to already be signed in to the Authenticator app to approve a sign in FOR the authenticator app. On-prem Active Directory using AD Sync. I headed into the app and found that my account Dear Lea Cent,. I've attempted some fixes. I download and try to sign into outlook email. 6866667+00:00. Go there and it tells me to enter the Authenticator code. Find the Microsoft Authenticator app and select it. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to To do this, go to your phone's settings, find the Microsoft Authenticator app, and clear its cache. 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). Reinstall the app: If clearing the cache doesn't work, try uninstalling and reinstalling the app. in order to login to Hi, I am stuck in a loop with 2FA. In the last 24 hours, MS logged me out of that account for essentially everything everywhere. The user can navigate around the application fine for a short while, but certain actions inside the app start the loop again (e. so i go to my outlook Passwordless MFA stuck in a setup loop for some users . It does not let me sign into my account. (Found in another post) Q) I try to log into the Microsoft Authenticator app and it asks me to verify using the authenticator app? Q) The Microsoft account I am using is stuck in an authenticator loop? Q) I can’t set up MS authenticator because it’s asking me to verify using the same app. I'm trying to "Begin recovery" in MS Authenticator to restore from iCloud. Result : identity can't be verified and I can't access my account. If that doesn’t work, try to clear the cache and data of the Microsoft Authenticator app. I managed to on my phone but since my phone number is no longer in service I am locked out of both my authenticator as well as my account on my pc. When I hit "continue" I am prompted to enter my PIN, which I do. Thank you for reaching out here at the Microsoft Community Forum. Ask Question Asked 5 years, 4 months ago. If you’re unable to skip the download prompt and proceed with your iMac, it’s recommended to follow the troubleshooting steps mentioned above. 2. Clear search Stuck in Authenticator Download Loop. Threats include any threat of violence, or harm to another. Any ideas from there? Okta can reject an authentication if the factors provided don't satisfy all the "Authentication policy" conditions, causing the user to be prompted to select the authenticator again until Okta accepts the factors provided since there are scenarios where allowed factors do not satisfy the Authentication Policy Rules since factor's properties can differ from the OS used or in case of For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. Help needed! identity. Is there a way to circumvent this? This loop will continue unless you don't approve the MFA prompt, and instead hit the button in the upper-right hand corner to drop back to the SharePoint app. I’m trying to log into a university account and whenever I try to it gives me the two digit code and says ‘open the authenticator app and enter this code’ I open the app and nothing Stuck in a loop where it won’t allow me to contact Facebook support or upload photo ID to secure account and regain access. 04. Hi, my office 365 account used to work with my desktop apps, I have confirmed with my admin system twice already that I have the appropriate license and everything is enabled but i keep getting stuck in this loop. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. I’m stuck in an infinite loop trying to login to my Outlook account I’ve been signed out of my Outlook account. Hi. I've Stuck in an MS Authenticator loop I know this has been asked before, but I can't find anywhere a solution that works. However, I do not have the authenticator app. Modified 5 years, 4 months ago. I'm stuck in a similar situation, but unfortunately when I try to update security info, it also asks me to verify using Authenticator. When Authenticator pops upit also asks me to authenticate via Authenticator. Tried to log back in (since i have my userid & pswd) but unfortunately google now does a 2-step verification thing where they send a 6-digit code to your phone to complete the Thank you for posting to Microsoft Community. I had the same problem and it was solved I'm stuck in a 2-factor authentication loop I recently changed my outlook password but I forgot it when I tried to log back in. I am using MS authenticator to support two-factor authentication of my work account. See Change your two-factor verification method and settings - Azure Active Directory | Microsoft Docs. " 6. I can't log in to the right account and right directory that can change these settings. I seem to be stuck in a verification loop when using the Authenticator App. When I try to login to battle. Stuck in a Microsoft authenticator loop I have a work account (but I also have a personal account made by accident w/ the same domain, which I think I used for microsoft office) I am trying to set up a pin/face ID login and when I do, it says to open my authenticator app to approve. or . Matthasaqq 216 Reputation points. after which it asks for my password. Yesterday, it asked to change password. Select ‘I can’t use my Microsoft Authenticator app right now’. Selected "Text phone with code" ** Note: On a separate attempt prior to deleting the authenticator, I got a failure message at this point. We can't login to our account management security settings to update them because to do so we have to open the Authenticator app to verify our identity. I don't even I am trying to access a Microsoft Account that I previously set up Authenticator on using another phone. So we're stuck in purgatory. Doing so will get you logged in Stuck in Authenticator Loop I have been locked out of my Desktop Last Pass account, I have entered my correct password and email address (proved by receiving an email with 6 digit code) I am directed to Multifactor authentication and tried various times with different options to verify, SMS, email and the Authenticator app and each time I get 1. The circle never stop spinning and my login attempt eventually timed-out. Microsoft Authenticator stuck in a loop . Is there a solution for this? (Edit: And if I try to open battle. Uninstalling Authenticator didn't Authenticator Stuck in Loop. We use Modern Authentication to access our accounts and not 2FA. 4. I’ve been stuck in this loop for a long time First try to Clear App Cache and Data: On your iPhone, go to Settings > General > iPhone Storage. Based on your description, I understand that you cannot login to your work account as you are stuck in an MFA loop. I select 'Use a verification code'. After that when I try to add account using QR code I keep ending up with "Activating Please Problem with two factor authentification Signing in to my iCloud account with two factor authentification, I get the window informing me of the attempt to log in, I authorize that, I receive a code, but then no digit window in which to enter the code, either on my MacBook Pro or my iPhone. My team is currently trying to roll out passwordless MFA but are having issues with some users trying to enable phone sign-in inside the Microsoft Authenticator app. She is self-employed and has been able to use MS Teams without any problems - until the changeover on 13. ltgd btkyr bqy rvbxwj ibqgzu eujf imbyncm gjx eablhba ysti